Download our latest policies and forms
Kern Allied Health is dedicated to continuously improving our relationships, systems and services to maximise individual outcomes. We welcome all feedback and in turn provide you with the below policies and forms.
Feedback and Complaints Management Easy Read Brochure
We take all feedback and complaints seriously to improve our services and keep people safe. Download
Complaints Form
Kern Allied Health aims to respond and resolve feedback and complaints transparently and fairly and within an agreed timeframe. Download
Request to Access Personal Information Easy Read
To support your therapy goals, Kern keeps some information about you. We keep this information secure and you can access the information we have about you at any time by completing the form below. Download
Service Agreement Easy Read
A service agreement explains everything about our service and what you can expect from us in plain English. Download
Consent to Share Information and Privacy Statement Form
Kern Allied Health (Kern) will respect an individual’s privacy, confidentiality and dignity in all undertakings and ensure that any information collected or disclosed in the course of providing therapy supports is kept confidential. Download
Cancellation Policy
Kern Allied Health understands that occasionally “life happens” and appointments need to be cancelled at short notice. However, to reduce the impact that cancellations have on our service sustainability we require some notice where possible. Download our cancellation policy for details. Download
Pricing
Please see Kern Allied Health pricing, as guided by the NDIS Pricing Arrangements and Price Limits, 2021-2022. Download