Policies & Forms

Download our latest policies and forms

Kern Allied Health is dedicated to continuously improving our relationships, systems and services to maximise individual outcomes. We welcome all feedback and in turn provide you with the below policies and forms.

Complaints Form

Kern Allied Health aims to respond and resolve feedback and complaints transparently and fairly and within an agreed timeframe. Download

Request to Access Personal Information Form

Kern Allied Health aims to respond to and fulfil requests for access to clinical notes transparently, fairly and within an agreed timeframe. Download

Cancellation Policy

Kern Allied Health understands that occasionally “life happens” and appointments need to be cancelled at short notice. However, to reduce the impact that cancellations have on our service sustainability we require some notice where possible. Download our cancellation policy for details. Download

Privacy Policy

Kern Allied Health (Kern) will respect an individual’s privacy, confidentiality and dignity in all undertakings and ensure that any information collected or disclosed in the course of providing therapy supports is kept confidential. Download